Kay Jewelers Wedding Rings For Her

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About Kay Jewelers in Jersey City, NJwww.kay.comSince 1916, Kay Jewelers has grown from one store to more than 900 from coast to coast. As the #1 specialty jewelry brand in the United States, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, metals, watches and more. Kay Jewelers carries a wide selection of looks, from the Leo Diamond, Neil Lane Bridal diamond engagement rings, Tolkowsky diamonds, Le Vian chocolate diamond engagement rings, and Artistry diamond rings. Come visit your Kay Jewelers in Jersey City today.Call us Toll-Free At: 216-0002 216-0002
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Since 1916, Kay Jewelers has grown from one store to more than 900 from coast to coast. As the #1 specialty jewelry brand in the United States, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, metals, watches and more. Kay Jewelers carries a wide selection of looks, from the Leo Diamond, Neil Lane Bridal diamond engagement rings, Tolkowsky diamonds, Le Vian chocolate diamond engagement rings, and Artistry diamond rings. Come visit your Kay Jewelers in Jersey City today.Call us Toll-Free At: 216-0002 216-0002
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Since 1916, Kay Jewelers has grown from one store to more than 900 from coast to coast. As the #1 specialty jewelry brand in the United States, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, metals, watches and more. Kay Jewelers carries a wide selection of looks, from the Leo Diamond, Neil Lane Bridal diamond engagement rings, Tolkowsky diamonds, Le Vian chocolate diamond engagement rings, and Artistry diamond rings. Come visit your Kay Jewelers in Jersey City today.
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Balderson said that not only was the saga stressful, but she’s heartbroken as a newlywed to have neither an engagement ring nor a wedding ring. “I had already had to give up something so sentimental — the ring I was proposed with — and then I had to give up the ring that I wore on the most important day of my life, and that ring is the one in all my wedding pictures,” she said. She added she and her husband are still waiting on a refund from Kay for her engagement ring. Kim Kanary, the Kay spokeswoman, told BuzzFeed News that Balderson’s case was “positively resolved” by the company. When told of Kay’s response, Balderson said, “Absolutely not! It was not resolved, and it most certainly was not positive.” ID: 8471052
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Balderson said that not only was the saga stressful, but she’s heartbroken as a newlywed to have neither an engagement ring nor a wedding ring. “I had already had to give up something so sentimental — the ring I was proposed with — and then I had to give up the ring that I wore on the most important day of my life, and that ring is the one in all my wedding pictures,” she said. She added she and her husband are still waiting on a refund from Kay for her engagement ring. Kim Kanary, the Kay spokeswoman, told BuzzFeed News that Balderson’s case was “positively resolved” by the company. When told of Kay’s response, Balderson said, “Absolutely not! It was not resolved, and it most certainly was not positive.”
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Ashley Brown, who got engaged in February — her fiancé is in the Marines — told BuzzFeed News she had to fight the company after it replaced her ring with a visibly smaller diamond. Brown, from Ringwood, New Jersey, said she needed to have her ring resized, but Kay told her she would need to order an entirely new one. She arrived at a local store with her old ring to pick up the new one and noticed that something seemed off. “I started to leave and then went right back into the store because I could see a drastic difference in the look of the ring, this one looking much smaller and all around not as nice as my original,” she said. The workers seemed confused as well, and they even asked Brown, who said she bought the extended service plan, if the rings were the same. Suddenly, though, she said they changed their tune and started telling her the rings were the same quality. “I started to think maybe I was wrong, so I reluctantly took the new ring,” she said. She turned in her original. “When I got back home I showed everyone and they were all shocked at the difference and said I was right and needed to go back and get my old ring,” she said. So she went back and exchanged the new ring for the old one. Kay didn’t respond to a request for comment about Brown’s situation. ID: 8477578
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Ashley Brown, who got engaged in February — her fiancé is in the Marines — told BuzzFeed News she had to fight the company after it replaced her ring with a visibly smaller diamond. Brown, from Ringwood, New Jersey, said she needed to have her ring resized, but Kay told her she would need to order an entirely new one. She arrived at a local store with her old ring to pick up the new one and noticed that something seemed off. “I started to leave and then went right back into the store because I could see a drastic difference in the look of the ring, this one looking much smaller and all around not as nice as my original,” she said. The workers seemed confused as well, and they even asked Brown, who said she bought the extended service plan, if the rings were the same. Suddenly, though, she said they changed their tune and started telling her the rings were the same quality. “I started to think maybe I was wrong, so I reluctantly took the new ring,” she said. She turned in her original. “When I got back home I showed everyone and they were all shocked at the difference and said I was right and needed to go back and get my old ring,” she said. So she went back and exchanged the new ring for the old one. Kay didn’t respond to a request for comment about Brown’s situation.
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The Largents still have no idea what happened to their ring. Largent said she and her husband filed a report with the Anne Arundel County Police Department, and authorities told a local TV station they were investigating. Largent said officials told her they have a suspect. She also said Kay employees were rude when she asked for updates, and ignored her calls. So she posted about it on Facebook. She then finally got a call from a Kay representative, offering her a nice diamond but not a high-quality Leo diamond, like her original. Largent said Kay advertises the Leo diamond as its best and charges extra for it, and she believes she should get a Leo diamond as a replacement. But all she really wants is her original ring back. Kanary told BuzzFeed News they are working with authorities on the case, but can’t comment on an ongoing investigation. She added: We take this matter very seriously and are currently working with the authorities on responsibility and recovery. As this is an ongoing investigation, we are unable to comment further to this end. We are continuing to work diligently with the guest on this matter. We have provided options that we are confident reflect commensurate value, and we are committed to collaborating with the guest on a satisfactory resolution.
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Largent said she’s not a huge jewelry person, but she cherished the ring. It reminds her of one of the most amazing times in her life, and she said it “holds a special place and a special sentiment.” The couple wanted to make sure the ring — which, along with her wedding ring, was worth more than $21,000 according to a Kay document viewed by BuzzFeed News — would stay in good condition, so the couple said they paid extra for an extended service plan. The ring was also covered under Kay’s gemstone guarantee, which required them to come in every six months to have the ring inspected to make sure no stones were loose. The couple from Martinsburg, West Virginia, got married in June 2015, and they recently brought the ring to their local Kay in Hagerstown for inspection. The store employee told them a stone was loose and sent the ring in to be fixed. ID: 8477127

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